Frequently asked questions
The 24/7 AI phone receptionist, what it costs, and the AI operating systems we build around it.
The 24/7 AI phone system
What is Smarter Flow Systems?
A Canadian company in Whitby, Ontario. Our main product is a 24/7 AI phone system, an AI receptionist that answers every call in your business name, takes the message, books the appointment and texts you the transcript. It starts at C$79 a month for 300 AI minutes with a 7-day free trial. Once the phone is answering, we can also build an AI operating system around it for the rest of your business.
Is there a 24/7 AI phone assistant for small businesses in Canada?
Yes. Smarter Flow answers your calls day and night with a Canadian number in a Canadian area code, and prices are in Canadian dollars. It suits any business that loses work when the phone goes unanswered: contractors, cleaning companies, realtors, travel agencies, photographers, restaurants and more.
How long does it take to get set up and live?
About five minutes. You give us your business name and what you do, and the AI reads your website to learn your services. You pick a voice and talk to your AI in your browser before you add a card. Your Canadian number is set up as soon as you start your free trial, and you can call it yourself to hear how your business sounds. Your business hours go in your portal once you're signed up.
Can a business really not afford to be without this?
Research on business phone lines keeps finding the same thing: around 62% of calls go unanswered, roughly 80% of callers who hit voicemail leave no message, and about 85% never call back. If one new customer is worth a few hundred dollars to you, a week of missed calls costs more than a year of this service. That is why we say a business cannot afford not to have an AI assistant answering.
Do I keep my existing phone number, or get a new one?
Both work. You get a new Canadian number when you start your free trial. If you want to keep your existing number, forward it to your new AI number at your carrier; we show you the exact steps for your provider. Smarter Flow does not set *72 or *90 on your line for you.
Can the AI learn my business, services, hours and pricing?
Yes. At signup it reads your website and builds its knowledge of your team, services, hours and location. You can edit the greeting and the instructions it follows at any time from your portal, and the change applies to the next call.
What happens when a caller needs a real person?
Urgent callers and the VIP numbers you choose can be put straight through to your cell phone. Everyone else gets a proper message taken, and you receive the details by text and email the moment the call ends.
Does it book appointments?
Yes, once you turn it on. Connect your Google Calendar in your portal and callers can book straight into it while you're with a customer or asleep, so they hang up with a booked time instead of waiting for a call back.
How do I know what was said on a call?
Every call is recorded and transcribed into your portal, and you get a text and email summary after each one. You can read what was said without listening back, and refer to it any time.
What is an AI minute?
Time the AI spends on a live call with a caller. A typical message-taking call is two to three minutes. Unused minutes do not roll over, and you can move up or down a package whenever you like.
What happens if I run out of minutes?
Calls keep getting answered. If you use more minutes than your package includes, your account moves up to the next package automatically instead of being charged for extra minutes.
Is there a platform fee, setup fee or contract?
No. The package is the whole monthly price, starting at C$79 for 300 AI minutes. No setup fee, no contract, cancel any time.
How does the free trial work?
You pay $0 today and get 7 days to try it with real calls. Cancel before the trial ends and you are never charged. Keep it and your package starts on day 8.
Can it answer differently after hours?
Yes. Set your business hours and an after-hours greeting once in your portal. Outside those hours the AI opens with that greeting, tells the caller you are closed, and takes a message for the next business day. Emergency transfer and VIP callers still get through at any hour.
What happens with spam and sales calls?
When the AI recognises a telemarketer it says one polite line, hangs up, and blocks that number for good. That call costs you nothing: solicitor calls are never counted against your minutes, and the blocked number is rejected before it ever rings again.
Is Smarter Flow Systems a Canadian company?
Yes. Canadian owned and Canadian run, with Canadian phone numbers in Canadian area codes, pricing in Canadian dollars and support from a real person in Canada. When you choose us, the money stays in Canada.
Who do I talk to if something goes wrong?
A real person on our team, not a ticket queue. Reach us through the Contact page or the email in the footer and you get the people who built the system.
AI operating systems for your business
Can you build an AI operating system for my company?
Yes. It starts with the phone. Once the AI phone system is answering your calls, we see what your customers ask for and what happens next. Then we build the system around how your business already works, so a call flows straight into the job, the calendar, the paperwork and the follow-up without anyone typing it in twice.
What does an AI business operating system include?
The parts a call travels through: the phone, work orders assigned to the right person, one shared calendar, quotes and invoices, automatic follow-up so leads don't go cold, portals where customers request work and your team sees what is next, and reports on calls, jobs and revenue.
Can AI fix how my business runs day to day?
It can take over the work your team repeats by hand. We connect the steps that are done manually today, such as retyping a phone message into a job, booking it, quoting it and chasing the invoice, so they happen on their own. As we learn more about your business we automate more.
Which industries do you build systems for?
Contractors (HVAC, plumbing, electrical, refrigeration and more), cleaning companies, realtors, travel agencies, photographers and restaurants already run on it. Each system is built around how that business already works.
How do I get started with an AI system for my business?
Start with the phone: sign up at smarterflow.ca/phone-system for a 7-day free trial, from C$79 a month. When you want the rest of the system built, tell us through the Contact page and we will look at how your business runs.