Water is coming through their ceiling. You are under a sink across town.
A flooding customer calls until somebody answers. They do not wait, they do not price-shop, and they do not call back — they take the first plumber who picks up the phone.
Smarter Flow answers that call in your business name, takes the whole job down, and texts it to you before you are off the ladder.
From C$79/month for 300 AI minutes. No platform fee. No contract. $0 today.
This is a real call. Press play and hear how it handles one.
Realistic Plumbing example
Burst pipe in the kitchen
Caller says
“A pipe under the sink burst and water is spreading across the floor.”
Asks whether the water can be shut off safely.
Captures the address and best callback number.
Sends the urgent details to the on-call plumber and tells the caller to keep the phone nearby.
A usable emergency message reaches the right person immediately.
Call the live AI now
(438) 256-3069You will hear the current production receptionist—not a staged recording. Ask about the phone system or try a sample customer question.
Tap to start the live callExample outcomes depend on each business's configured calendar, call routing, emergency rules and instructions. The example situations above are fictional and contain no customer information.
Why a missed call costs a plumbing company more than most
Emergency plumbing calls are the highest-value calls you get, and the least patient.
Most of them land after hours, when your competition is going to voicemail too.
A caller mid-flood who reaches a real voice remembers who it was next time.
Research on business phone lines keeps finding the same thing: around 62% of calls go unanswered, roughly 80% of callers who reach voicemail leave no message, and about 85% never call back.
It already knows how to take a plumbing call
You are not writing a script. This is what it asks a plumbing caller from the first call, and you can change any of it in your portal.
What it takes down
- The caller’s name and the best number to reach them on
- The address where the work is needed
- What the problem is, in their own words
- How long it has been going on
- Whether anyone is on site now, and the best time to attend
- Whether water is actively running or leaking right now
What it treats as an emergency
Active flooding, a burst pipe, no water at all, or sewage backing up. If water is actively running, tell them where to find their shut-off valve before you take the rest of the message.
When a caller says one of those, the AI tells them to hold and rings your cell. If you cannot take it, it comes back and takes the message rather than dropping them.
Everything it does, in one list
All of it is included in every package unless marked optional or add-on.
Answering
- Answers every call 24/7 in your business name
- A Canadian phone number, live the day you sign up
- Keep your existing number and forward it, when busy or all the time
- Answers in about one second with a pre-recorded greetingoptional
- Greets known customers by name from their caller ID
- Answers in the caller's language, French includedoptional
- Learns your services, hours and team from your website at signup
- Change the greeting and instructions any time from your portal
Messages and bookings
- Takes a complete message: name, number, what they need
- Text and email summary to you the moment the call ends
- Every call recorded and transcribed in your portal
- English translation of every non-English transcript
- Books appointments straight into your calendar by voiceoptional
- Google Calendar: checks your free/busy before offering a time and writes every booking to itoptional
- Calendly: texts the caller a one-time link to your event typeoptional
- Callers confirm, cancel or reschedule by text, and the AI repliesoptional
- Automatic appointment reminder texts the day beforeoptional
Call routing
- Emergency keywords put the caller straight through to your cell
- VIP numbers skip the AI and ring your cell directly
- Family and friends get a personal greeting and a personal message
- Transfer callers to staff by name or job titleoptional
- After-hours mode: a closed greeting and a message for the next business day
- Solicitors hung up on, blocked for good, and never billed to you
Your portal
- Call analytics page with a caller-rated score for the AI
- Send every call to Zapier, your CRM or any webhook
- Install it on your iPhone or Android straight from the browser
- Canadian company, Canadian dollars, Canadian support
- 7-day free trial, no contract, cancel any time
Simple pricing. The minutes are the price.
No platform fee. No setup fee. Change packages any time.
Questions plumbing contractors ask us
Click a question to open the answer.
Stop losing plumbing jobs to voicemail.
Your AI receptionist can be answering by this afternoon. 7-day free trial, $0 today.